Frequently asked questions
If we haven’t covered your question or query, please contact us.
When would I use Wifi Blocker?
You can use Wifi Blocker any time you think your children shouldn’t have access to the internet. For example, when you’re not home or when they are supposed to be doing home work, or late at night… Or perhaps you want to limit internet access for disciplinary reasons. It gives you the tools to control home internet access as you see fit.
Aren’t there already services that do this? My ISP provides parental controls for home internet.
Yes, but they are complicated and time consuming to set up. You need to know the name of all devices in the house, and which ones the children use and their MAC address. Generally access can be blocked between set times, but you don’t have access to turn off the wifi as and when.
The wifi blocker will be installed for you as part of the one off price, and then you can control the children’s internet access from anywhere and not necessarily to set time schedules.
What support do you provide once the service is set up?
We provide support by telephone and email and will respond to all queries within 24 hours.
How much does it cost? Are there any ongoing costs?
Does the system let me block inappropriate websites?
Yes, we can set this up on the new router. We can so this for you or can provide instructions as to how you can do this.
As a parent, can I still access the internet?
Will the child be able to access the wifi that the parents are accessing?
The original wifi is set to “hidden” and a new password set. The only way the children can access this is by having the SSID (Service Set Identifier) and password. If they should manually reset the original router then the system would need to be reset.
What areas of the country do you cover?
Should I tell my child I am using WiFi Blocker?
It is our strong recommendation that you have a talk with your children and let them know you will now be managing their time on the internet. When they find that their internet is not working they may try to reset the router. If they do this it will have no effect. If they find the second router and restart it, you will be able to see remotely that they have switched it on. In addition, your children may realise that you still have access to the internet, but we would not recommend that you give your children the connection details to the original WiFi network.